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FAQ

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Every day Redline Pest Control gets asked a bunch of questions whether it be from email enquiries or over the phone.

Redline Pest Control understands that each of our customers have concerns when it comes to pest control on their homes.

 

What areas are treated when having a General Pest Spray and how long does it take?

Depending on the size of your home it can take anywhere from:

• Unit: 45 minutes to 60 minutes
• Single storey home and villa: 60 minutes to 90 minutes
• Double storey home and townhouses: 90 minutes 120 minutes

Internally:
Skirting boards spray spraying under all furniture dusting of the roof void and any cracks and crevices

Externally:

Perimeter spray around your property around door frames and window frames gutters and fascia boards Fence line garden beds scrubs bushes or any ornaments on your property close line bins and letterbox dusting of the sub-floor and in the crack in crevice.

 

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How long do I need to leave my home for once the pest control has been done?

Redline Pest Control recommends that you leave for one to two hours depending on the weather that way the chemical has time to dry. If you are having a rodent treatment, an outside ant treatment or spider treatment you do not have to leave your home.

 

Are the chemicals harmful or toxic?

No, the chemicals we use are not only human and pet safe but it is also eco-friendly.

 

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Is there an odour or smell once the pest control has been done?

No, there is no odour or smell once we apply the chemical to your home.

 

I have kids and pets if they touch a skirting board a few hours later will the chemical harm them?

No, once the chemical dries it will not affect humans or pets what so ever. We use nontoxic chemicals.

 

I have pets, what should I do with them?

If you have a dog ask a neighbour or friend to look after it for around one hour or take the dog on a walk for an hour. If you have birds, reptiles or fish put a large damp sheet around their enclosures. If you have a cat the cat will usually go hide somewhere in the neighbours yard, if your cat is an indoor cat you will need to take your cat somewhere for an hour.

 

Do I need to prepare my home for pest control?

Yes, Redline Pest Control ask each of our customers to do the following:

• Do your weekly clean
• Put all plates, cups, utensils and pots and pans away
• Put all food away in appropriate places
• If you could move furniture away from the walls so we have access to your skirting boards, if furniture is to heavy don’t worry about trying to move it as we don’t want you to hurt yourself.
• If you have clothes on the clothesline please remove them
• If you have pet bowls please empty them and put them away
• Close all windows so the treatment will have more of an effect on your property.

 

When will I start seeing results from the pest control?

You will start seeing results almost immediately and will continue to see results up to 6 months. With most pest the initial time period of pest dying is up to 6 weeks after that the chemical acts like a barrier stopping them from entering your home.

 

When is a good time to have pest control on my home and how often should I get pest control?

Redline Pest Control does pest control all year round, we usually say to our customers to have a general pest treatment once a year. Sometimes depending on your location you may need pest control every 6 months or so. A lot of our customers do get pest control done around spring time once it starts to warm up.

 

How often should I have a Termite Inspection done on my home?

Redline Pest Control recommends that every home should have a Termite Inspection done every 12 months and every 6 months if you live in an area which has a lot of trees and bushes.

 

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How long does a Termite Inspection take?

Every home is different and therefore the time will vary from home to home but we do ask our customers to leave around a 2 hour period for us to perform the Termite Inspection. Larger homes can take up to 3 to 4 hours depending on size.

 

Do I get a report for my Termite Inspection?

Yes, each property that has a Termite Inspection receives a comprehensive report which is either handed on the day or emailed over to you within 48 hours of having the Termite Inspection done.

 

I have had a Rodent Treatment, will I see dead rats or mice in my home?

It is really hard to say as each treatment is different. Around 9 out of 10 rodents do die outside as they go searching for a water source as the bait we use has a thinning agent in it causing the rodents to become dehydrated. There is that 1% that a rodent does die inside, this is due to your home having a water source. If the rodents do die the bait we use coagulates their blood and you may smell an odour for around 24 to 48 hours.

 

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Will the bait used for Rodent Treatments affect my kids or pets?

No, we strategically place baits where children and pets cannot get to. For any rodent treatments which are outside or in certain parts of your home where bait needs to be applied we have lockable bait stations which children and pets cannot get into.

 

What if it rains the day of my treatment?

If it is raining the day of your treatment you will receive a call from one of our customer service representatives to advise you that we need to reschedule your appointment. If you are having a rodent treatment or German cockroach treatment only the service will still go ahead. If it rains an hour after we have done the treatment we will organise a time to come out and re spray the external areas of your home. Anything over an hour you need not worry as the chemical has already set it.

 

Do you offer same day Pest Services?

Yes, depending on availability on that day. It is best to book in advance to avoid disappointment.

 

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Do you have a warranty on Pest Control?

Yes, we offer a 6 month warranty on most pests and depending on the level of infestation. To get a better idea on warranty speak to one of our customer service representatives.

 

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How can we pay you for the Pest Service?

Redline Pest Control takes all major credit cards and cash on the day of treatment.