When did you become interested in pest control?
I became interested in pest control when I had an outbreak of German cockroaches in my house, I had called a pest controller and when he had turned up I was asking his questions of what his day to day tasks were. Once he left I looked into how I could get into pest control and from that day on I fell in love with helping my customers get rid of their pest and termites.
What makes your day interesting?
Defiantly the customers I meet, I have met some interesting people who makes me laugh with stories they have told me. I remember one customer who told me that he had a mouse that he couldn’t catch and was really frustrated, he fell asleep on the lounge with chocolate next to him and when he woke up the mouse was eating the chocolate and the mouse had scared him.
What motivates you?
My motivation is helping my customers with their pest and termite issues that they have.
What sets you apart from other pest controllers?
I will always listen to the customer’s needs and wants and go out of my way to make sure that the customer is informed on what pest treatment they are having and how to avoid an infestation occurring, providing the customer with support during and after the treatment has been carried out.
Who is your targeted audience?
I would say that my targeted audience is both residential and commercial property market.
What is the most common complaint you hear from customers?
I always hear horror stories from customers who have had pest controllers come in and will spray a few areas and will be in and out within 15 minutes and they still have pest crawling around their home or place of business.
What are three positive things a customer would say about your work ethics?
My customers will say that I am honest, reliable and I get the job done right the first time.